As an Application Engineer, this person has responsibility for developing customized product and configuration solutions to satisfy specific customer requirements. This individual will review the product requirements on customer orders and will determine how best to utilize existing designs and new custom approaches to provide high quality, cost effective product solutions. This role requires an individual to find innovative ways to solve problems, and balance the needs for high quality, cost effective, and timely solutions.
Candidate’s primary responsibilities include the following:
Develop unique, customer specific engineering solutions for developing well-designed, manufacturable, cost effective solutions.
Provide technical oversight and guidance to drafters assigned to projects. Responsible for design solution and approval of ETO (engineer-to-order) applications.
Support field installation and product start-ups.
Support the Customer Service Department by troubleshooting field issues and developing cost effective resolutions that ensure customer satisfaction.
Assist in developing and maintaining team quality procedures.
Develop core template design solutions and guidelines to serve as the design basis for repeat ETO design needs.
Work with Product Engineering to identify opportunities for simpler, more robust
offerings to remain competitive in the market. Assist in the design and implementation of such product enhancements.
Keep abreast of competitor products and market strategies.
Customer interface will be required, consequently moderate travel will be
expected.